The customer service department behind Cards Against Humanity (“the party game for horrible people”) can be as ruthless as the game itself. Kait Johnson, fan of the game, found out just how far they will go to please/torture.
June is celebrated as Pride month, and as an observance, Cards Against Humanity offered a special game set that included a bit of glitter.
Johnson ordered a pack, but because of the higher than anticipated demand, she was unable to get the glitter included.
Johnson shot the company a message.
Like the ominous conspiracy of ravens they are, the CAH customer service department responded.
And sure enough, an envelope arrived.
But Johnson was disappointed by the amount of glitter. The note was a nice touch, though.
Then another small package arrived with a card.
Once again, she reached out the company, knowing full well there would be consequences.
Where most customer service departments use feedback as an opportunity to provide better product support, CAH clearly views it as a challenge.
Oh, CAH, what have you done?
That’s Cards Against Humanity, leaving sparkle wherever they go.
Johnson admitted defeat.
Which CAH accepted in the gracious manner for which they are known.
Cards Against Humanity: 1
Nicely played, CAH.